Work-oriented development of knowledge-based systems: a case for multiple perspectives
نویسنده
چکیده
Situated Action Perspective View of User “Information processing agent” Tool-using person acting, adapting and learning in concrete situations based on his or her experience as an individual and member of a group. User Qualities Fast, error-free and structured performance. Tool mastery. Creativity. Learning. Tool improvement. User Problems Deficient processing. Missing Knowledge. Wrong Knowledge. Ignored Data. Regulation of challenge of tasks. Receiving appropriate feedback. Adaptability of tools. Motivation. Stress. Figure 1: Major differences between the information processing perspective and the situated action perspective on users. Work-Oriented Development of Knowledge-Based Systems: A Case for Multiple Perspectives
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ورودعنوان ژورنال:
- Knowl.-Based Syst.
دوره 7 شماره
صفحات -
تاریخ انتشار 1994